The Bug Man Wins Fourth Ruthie Award for Favorite Pest Control Company

The Bug Man in Central TN

The 2011 Ruthies results are in! Ladies and gents, we won! For the fourth consecutive year, The Bug Man won first place in the Favorite Pest Control Company category of the Daily News Journal’s Ruthies awards. The 2011Ruthies results are in! Ladies and gents, we won!

For the fourth consecutive year, The Bug Man won first place in the Favorite Pest Control Company category of the Daily News Journal’s Ruthies awards.

We send a virtual thank you to all who voted! We’re honored and humbled.

Just like us, you’re probably curious about who else won an award. Well, click no further than this website:RuthiesAwards.com.

The Bug Man Celebrates 10 Years; Prepares to Move to New Location

The Bug Man in Central TN

It’s our 10 year anniversary! To celebrate and commemorate, we wrote up a press release. We’d like to share it with you…It’s our 10 year anniversary! To celebrate and commemorate, we wrote up a press release. We’d like to share it with you…

MURFREESBORO, TN — A lot can happen in a decade. Dan and Vicky Cassidy, owners and operators of The Bug Man Pest Control, know firsthand.

Since starting the business in a room next to their bedroom in the fall of 2001 with only one man and a truck, the Cassidy family business has come a long way.

“I guess you could say that our start was a result of the economic impact caused by 9/11,” Vicky shares. “Dan had recently been laid off and—after 9/11–jobs evaporated overnight. Starting our own pest control business was our way of providing for our family. And now we’re proud to help others provide for their families.”

Six trucks and seven employees later, The Bug Man is bigger than Dan and Vicky originally planned. “We attribute our success to the hard work and dedication of our employees–who we consider to be our extended family–and also our customers. It’s about people,” Vicky says, with a smile. “For us, it’s always been about people.”

After acquiring Advantage Pest Control in Lebanon, The Bug Man is now serving Rutherford and Wilson County, as well as numerous other cities within the Middle Tennessee area.

The Bug Man is a three-time (and hopefully four-time) Ruthies award winner. Since the Daily News Journal created the Favorite Pest Control Company category, The Bug Man has won first place every time.

This year, The Bug Man was also voted Best Bug Zapper in the Murfreesboro Post’s Besties awards.

As if adding a new set of customers and widening their service area wasn’t enough, The Bug Man is soon moving into a permanent office location in downtown Murfreesboro on Church Street. They hope to be up and running in the new space by the end of this year at 606 S Church Street.

Going Paperless: The Bug Man Offers Online Bill Pay and Email Service Notifications

The Bug Man Offers Online Bill Pay and Email Service Notifications

Hear ye! Hear ye! We’re going paperless! Read our latest blog for more on this exciting news!If you’ve received mail from The Bug Man recently, you’ve probably noticed a sticker or an insert talking about our online bill pay feature. If you don’t usually get mail from us, then consider this your announcement: Hey, Middle Tennessee, we’re going paperless!

We cherish the opportunity to provide our customers with the convenience that comes from the Internet. Whether it’s paying your bill online or receiving a service notification reminder in your inbox, we like meeting you where you are. And a lot of you are online. Even right now. 🙂

We also added a new widget to the sidebar of The Bug Man’s website that makes it super easy for you to sign up for paperless billing or email service reminders.

We’re going green. And you’re saving green on stamps. #winning 😉

Please call our office at 615-217-7284, send us an email, or post a comment if you need assistance.

Voting for the 2011 #Ruthies is Coming to an End

The Bug Man in Central TN

The voting for the #ruthies is coming to a close on August 28. Thanks to all who have voted. With less than a week to go, let’s keep on voting! Throughout August, we’ve been rounding up our friends, family and fans for support as we go after our fourth Ruthie award for Favorite Pest Control Company.

We are so honored that so many people show their support via kind words, notes, comments, and visits to the office. We’ve been voted as number one three years in a row and we’re hoping that we come out with a fourth Ruthie win.

Here’s how to vote:
Voting is coming to a close–the last day to cast a daily vote is August 28th. To vote for The Bug Man in the Favorite Pest Control Company category go to RuthiesAwards.com, click on Retail and Professional Services, and then Favorite Pest Control Company. You’ll find The Bug Man at the top of the page under Bug Man.

Thank you so much, everybody! No amount of words can express our profound appreciation for you!

UPDATE: We won the Ruthie! Woohoo! Read our announcement for more information.

Rewarding Awards: The Bug Man Wins a Bestie and Tries for a Fourth Ruthie

The Bug Man in Central TN

We love our customers! If there was a Facebook “Like” button for our customers, it wouldn’t be enough. We’d use a “Love” button. 🙂

We’re excited to announce that we won a Bestie award for being the Best Pest Control in the Boro! Thank you for voting us as the best Bug Zapper in Murfreesboro!

To celebrate, The Bug Man family headed to Lanes, Trains and Automobiles in Murfreesboro for some bowling and laser tag.  You can check out the photos from our night out on our Facebook page. We’d love to connect with you over there.

Now it’s voting time again for the Ruthie awards. We’ve won a Ruthie for being the Best Pest Control Company for three years in a row. Now we’re going for a fourth. Please vote for us daily at this link: Vote for The Bug Man in the Ruthies.

Thank you!

Customer Service Testimonials

Customer Service Testimonials

Like most people, we love being told that we’re doing a good job. It’s encouraging and uplifting. Whenever a customer calls or writes in to tell us that they appreciate our services, it makes our day! Recently, Sean H. sent us an email to tell us how much he appreciated his technician. We’d like to share it with you.Like most people, we love being told that we’re doing a good job. It’s encouraging and uplifting. Whenever a customer calls or writes in to tell us that they appreciate our services, it makes our day!

Recently, Sean H. sent us an email to tell us how much he appreciated his technician. We’d like to share it with you.

Hello Dan, I hope you don’t mind that I got your email from your receptionist, I just want to let you know that I had a great experience with Stan, a new employee of yours. He was very knowledgeable and personable. I was comfortable having him in and around my house. He answered all my questions with genuine interest and effort and made suggestions based on my questions. I had never used The Bug Man before, but you can be sure that I will continue to do so and also recommend them to my friends and family. Please give Stan another thank you from me. 

Thanks for the encouragement, Sean! It’s a pleasure to serve you.

If you Googled The Bug Man, you’d most likely find our Places page. A recent review from Wisegal had this to say about us:

Decided to give this company a try. They went above my expectations for service and I trust their product, being I was concerned about my animals.

Another review–written by an anonymous source and taken from Superpages.com–reads as follows:

I have had a few different exterminators come to my home. I lost faith in them until I called The Bug Man and they sent a technician named Dan Lambert to my house, I was impressed immediately, he showed up actually a little early after calling and treated my house very well. He explained everything he was doing, saw him do things I had never seen an exterminator do. Very professional. This young man took care of an ant problem in one visit, that two other companies could not do in three years. I believe The Bug Man is the only true exterminator company in Rutherford County. 

We are grateful for feedback from our customers. If you ever come across a listing about The Bug Man on the internet, we welcome your comments and feedback.

The Bug Man Blogager Hunt Contest

The Bug Man Blogager contest

The time has come to unleash the contest we’ve talked about for eons!

We present to you… The Blogager Hunt! 

Chances are—at one point in your life—you’ve probably gone on a scavenger hunt or played a trivia game. But we bet you’ve never went on a Blogager Hunt.

What is a Blogager Hunt anyway? Well, friends, it’s a way for you to use your investigative skills to find the answers to trivia questions so you can win sweet prizes.

Here’s the deal:

We’ll ask you trivia questions. And you’ll use our blog and Facebook posts to find the answers. The answer to every question we’ll ask is either on our blog or Facebook. You just have to find it.

Easy, eh?

Contest Details:

During the month of May, we will post Blogager Hunt questions on our Facebook page.

Visit Murfreesboro’s Main Street JazzFest on May 6 and May 7

Main street

Dan Cassidy–owner of The Bug Man–has been on the Main Street Jazz Fest Committee every year since the beginning of The Bug Man. In honor of Dan’s very Tennessee-appropriate volunteerism, please make a trip out to Main Street Jazz Fest on May 6 and 7. Visit jazzfestmainstreet.com for more info. Dan Cassidy–the owner of The Bug Man–has been on the Main Street JazzFest Committee every year since the beginning of The Bug Man.

Let’s do a little math. He’s been on the committee since 2001. He’s volunteered at least 50 hours every year. It’s 2011 now. So that’s 10 years of 50 hours. Coming out to…over 500 hours of volunteering! Yeesh!

That’s a lot of volunteering, Dan-o!

In honor of Dan’s very Tennessee-appropriate volunteerism, please make a ‘note’ to make a trip out to Main Street JazzFest on May 6 and 7. Maybe you’ll see Dan sport the jazz hands he developed as a result of being on the committee for 10 years. 🙂

For a schedule of events (ranging from middle schoolers to college kids to high schoolers), visitjazzfestmainstreet.com.

A highlight of JazzFest is the U.S. Army Ground Forces Band the Jazz Guardians. They play Saturday night at 7 p.m.

The Bug Man Joins the Blue Raider Athletic Association

The Bug Man in Central TN

The Bug Man just became a member of the Blue Raider Athletic Association (BRAA). As a member, we help provide scholarships to MTSU student athletes. MTSU Raiders Ride!

The Bug Man just became a member of the Blue Raider Athletic Association (BRAA). As a member, we help provide scholarships to MTSU student athletes.

BRAA helps provide scholarships to 17 athletic programs, including:

Men’s: Football, Basketball, Baseball, Golf, Tennis, Indoor & Outdoor Track, Cross Country

Women’s: Basketball, Volleyball, Softball, Tennis, Soccer, Indoor & Outdoor Track, Cross Country, Golf

Maybe we’ll see you while we’re watching the Blue Raiders score a goal unit basket to beat their opponents soundly in an upcoming skirmish!