Customer Service Testimonials

Like most people, we love being told that we’re doing a good job. It’s encouraging and uplifting. Whenever a customer calls or writes in to tell us that they appreciate our services, it makes our day! Recently, Sean H. sent us an email to tell us how much he appreciated his technician. We’d like to share it with you.Like most people, we love being told that we’re doing a good job. It’s encouraging and uplifting. Whenever a customer calls or writes in to tell us that they appreciate our services, it makes our day!

Recently, Sean H. sent us an email to tell us how much he appreciated his technician. We’d like to share it with you.

Hello Dan, I hope you don’t mind that I got your email from your receptionist, I just want to let you know that I had a great experience with Stan, a new employee of yours. He was very knowledgeable and personable. I was comfortable having him in and around my house. He answered all my questions with genuine interest and effort and made suggestions based on my questions. I had never used The Bug Man before, but you can be sure that I will continue to do so and also recommend them to my friends and family. Please give Stan another thank you from me. 

Thanks for the encouragement, Sean! It’s a pleasure to serve you.

If you Googled The Bug Man, you’d most likely find our Places page. A recent review from Wisegal had this to say about us:

Decided to give this company a try. They went above my expectations for service and I trust their product, being I was concerned about my animals.

Another review–written by an anonymous source and taken from Superpages.com–reads as follows:

I have had a few different exterminators come to my home. I lost faith in them until I called The Bug Man and they sent a technician named Dan Lambert to my house, I was impressed immediately, he showed up actually a little early after calling and treated my house very well. He explained everything he was doing, saw him do things I had never seen an exterminator do. Very professional. This young man took care of an ant problem in one visit, that two other companies could not do in three years. I believe The Bug Man is the only true exterminator company in Rutherford County. 

We are grateful for feedback from our customers. If you ever come across a listing about The Bug Man on the internet, we welcome your comments and feedback.